Use the SlideShare online platform and PowerPoint as tools to provide great service to your customers
In this free and full video episode, I talk about Kevin, a support engineer, who needs to explain complex technical issues to his network of resellers.
Kevin finds that talking over the phone – whilst at the same time referring to visually explicit information such as diagrams – is the most pleasant and efficient way to communicate with his customers.
He is particularly pleased because he was able to figure out a way to tap into new and powerful technology solutions without breaking the bank. Combining communications tools such as SlideShare, PowerPoint and Skype cost less per month than a pizza out at the local restaurant!
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