SOCIAL MEDIA NETWORKING SKILLS

LinkedIn | A well kept little secret that might interest you

December 6, 2011
LinkedIn Export into Excel

In today’s video tutorial, I would like to reveal an easy techy secret in LinkedIn that lets you export Contacts (also referred to as Connections) into Excel and if you’d like to take this a step further – launch a mail merge in Word. Now, why would you want to do this? Let’s assume you [...]

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Customer Relationship Management and Social Media | Get the Big Picture

June 17, 2011
Customer Relationship Management and CRM

Customer Relationship Management (CRM) is the cornerstone of any profitable business. But today your customers are no longer passively waiting until you feed them information when it suits you! With the emergence of social media, your clients are becoming more involved and more vocal because they have at their fingertips many virtual plateforms where they [...]

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Essential Twitter skills for Busy Professionals | Video

October 5, 2010

This is tutorial 1/5 of a new Series about Social Media Networking. Do you embrace Twitter or look at it skeptically? No matter! As Busy Professionals we need to understand it’s impact: how will it affect our client relationships, and what are the probablilities of it changing the way we communicate and network? I am [...]

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